Frequently Asked Questions

Everything you need to know about Nuvia Networks. Can't find what you're looking for? Contact us.

Nuvia Networks is a global payment and compliance platform built for African SMEs. We help businesses send and receive international payments, generate tax-compliant e-invoices, and manage cross-border transactions — all from one dashboard.

No. Nuvia is a fintech platform, not a bank. We partner with licensed DMBs (Deposit Money Banks) and PSPs (Payment Service Providers) to facilitate secure transactions. Your funds are held and processed through our regulated banking partners.

Traditional bank transfers can take 3–5 business days and involve multiple intermediaries. Nuvia uses hybrid payment rails (combining SWIFT, local rails, and blockchain settlement) to move money faster, cheaper, and with full visibility — often completing transfers within hours, not days.

Yes. Nuvia's e-invoicing tool is 100% free to use. We believe compliance shouldn't be a barrier for small businesses, so we've made it accessible at no cost — whether you send 1 invoice or 1,000.

Starting in 2026, Nigerian businesses are required to issue digital e-invoices that comply with FIRS standards. Nuvia's built-in invoicing engine automatically formats and stores invoices to meet these requirements — so you stay compliant without extra tools or accountants.

Absolutely. You can upload your business logo, choose your brand colors, and collect your preferred currency (USD, GBP, EUR, or NGN).

It is a digital seal of trust displayed on your invoices. It proves to your international clients that you have passed Nuvia's rigorous KYC (Know Your Customer) and compliance checks, making them more comfortable paying you.

After signing up, you can apply for verification by providing valid business or personal identification. Once our compliance team approves your application, the badge will automatically appear on your invoices.

Security is our top priority. We use industry-standard encryption, multi-factor authentication (MFA), and AI-driven fraud monitoring to protect every transaction and data point on our platform.

Your clients can pay you via International Card (Visa/Mastercard), Local Bank Transfer (in their home country), or Stablecoins (USDT/USDC).

Once your client completes the payment, Nuvia settles the funds into your NGN wallet almost instantly. No more waiting days for "clearing cycles."

While invoicing is free, we charge a small, transparent percentage on successful cross-border transactions. We guarantee rates that are significantly more competitive than traditional commercial banks.

You can move from sign-up to generating your first invoice in less than 5 minutes. Our AI-powered onboarding is designed to get you back to business immediately.

Yes. Nuvia supports both registered SMEs and individual freelancers/gig workers. Your verification level will simply be adjusted based on the documentation you provide.